AudienceConnect
Help Center

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Guides for every Lab, service, download and account question, in one place.

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Getting Started

New here? Start with the basics of how Audience Connect works.

What is Audience Connect?

Audience Connect is a performance marketing studio for B2B SaaS operators. It has two halves. The Labs are free, in-browser tools you use yourself to plan funnels, build UTMs, generate schema, design ads and emails, and more. The Services are done-for-you engagements where our team runs the work.

You do not need an account to browse, but a free account lets you save work and use every Lab without limits.

How do I create an account?

Click Create account and sign up with email, or use Google or Facebook single sign-on. It takes under a minute and no card is required.

  1. Go to the sign-up page.
  2. Enter your email or choose a social login.
  3. You land on your dashboard, ready to use any Lab.
Is everything really free right now?

Yes. Every Lab tool is free with no usage caps and no card required. Build, export, copy, and download as much as you need. The tools run in your browser, so there is no cost to us per export. If we ever introduce a paid tier later, anyone already relying on a tool keeps access to it.

Labs, Services, Downloads: what is the difference?

Labs are tools you operate yourself, free, in the browser. Services are done-for-you engagements run by our team. Downloads are things you install: our Chrome extension, WordPress plugins, and themes.

Finding your way around the dashboard

Your dashboard is the hub. It shows the tools you use most, your saved work, and quick links into every Lab. The dashboard grows with you: the more you use it, the more it surfaces.

Using the Labs

Step-by-step guides for every tool in the Labs.

How the Labs work (exports and saving)

Every Lab runs entirely in your browser. Building inside a tool, typing, dragging, calculating, is always free and unlimited. When you are happy, you export: copy the output, download a file, or print a report. Your account keeps a record of what you have made so you can come back to it.

The Lab Coach (your in-tool helper)

While you are inside a Lab, a small Lab Coach button sits in the corner. Open it and ask how to use the tool you are on, what a control does, or which Lab fits your goal. It points you to the right guide here in the Help Center. It is logged-in only and never gets in your way.

Funnel Modeller (Predict, Invert, Architect)

Funnel Modeller has three tabs. Predict forecasts the outcome of a funnel from your inputs (spend, conversion rates, average value). Invert works backwards: set a target profit or CPA and it tells you the rates you need. Architect lets you lay out the funnel stages themselves.

  1. Open Funnel Modeller.
  2. Pick the tab for your question.
  3. Enter your numbers; the model updates live.
  4. Print or copy the result when it looks right.
UTM and Telemetry Matrix

Build clean, consistent campaign URLs and keep a ledger of every one you create, so your reporting never breaks from messy tags.

  1. Open UTM and Telemetry Matrix.
  2. Enter the destination URL and your source, medium and campaign values.
  3. Copy the finished tagged URL, or save it to the ledger for the team to reuse.
Semantic Schema (JSON-LD builder)

Generate valid JSON-LD structured data so search engines understand your pages and you become eligible for rich results.

  1. Open Semantic Schema.
  2. Choose the schema type and fill in the fields.
  3. Copy the JSON-LD and paste it into your page head, or validate it first with Google's Rich Results Test.
MailForge (HTML email builder)

Build HTML email that renders reliably across clients, including Outlook.

  1. Open MailForge.
  2. Lay out your sections and content.
  3. Export the HTML and paste it into your sending platform.
YouTube Studio (thumbnails and metadata)

Design thumbnails and generate titles, descriptions and tags that lift click-through.

  1. Open YouTube Studio.
  2. Design the thumbnail and enter your video topic.
  3. Generate metadata, refine it, and download or copy what you need.
Animated Ad Studio (HTML5 and GIF ads)

Build display ads as lightweight HTML5 or as GIFs.

  1. Open Animated Ad Studio.
  2. Choose a size, add your layers and animation.
  3. Export the HTML5 bundle or render a GIF.
Social Card Forge (Open Graph images)

Create the share-preview images that show when your links are posted on social platforms.

  1. Open Social Card Forge.
  2. Set your title, art and brand colours.
  3. Download the image and set it as your page Open Graph image.
Split-Test Significance

Decide whether an A/B test result is real or just noise before you act on it.

  1. Open Split-Test Significance.
  2. Enter the visitors and conversions for each variant.
  3. Read the confidence level. If it is below the threshold, keep the test running.

Services

Done-for-you engagements run by our team.

What services do you offer?
How do I get the free audit?

The free audit is a full technical, acquisition and conversion review with a written report, whether or not you hire us. Request it from the audit page or the homepage form, and we will be in touch to scope it.

Who are the services for?

Operators past the early scramble: your CAC is creeping, paid acquisition has stopped scaling cleanly, or your content is not compounding. If you have a defined one-off task, a freelancer is the better fit. We are right when you have an outcome that needs engineering.

Downloads and Extensions

The things you install: our extension, plugins and themes.

AC Tube (Chrome extension): install and use

AC Tube is a YouTube co-pilot that lives in a side panel inside YouTube Studio. Install it from the AC Tube page (you will be asked to log in first, then sent to the Chrome Web Store).

  1. Install from the Web Store and pin it.
  2. Open YouTube Studio and press Alt + M to open the side panel.
  3. Use the title, description and tag tools as you edit a video.
Plugins (Platform Helm, AC SEO Optimizer)

Our WordPress plugins are listed under Plugins. Each plugin page has a free download and, where relevant, a Pro option. Download the zip and install it from WordPress under Plugins, Add New, Upload.

Themes

Browse our WordPress themes under Themes. Each theme page covers what it is for and how to install it.

Why do some downloads ask me to log in?

A few assets are gated behind a free login. This is a light friction gate, the same pattern most tools use, not a hard lock. Log in once and the download proceeds.

Account and Access

Logging in, your account page, and your data.

Logging in (email or social)

Log in at the login page with your email and password, or with Google or Facebook single sign-on if you signed up that way.

Your account and access page

The account page shows your access level and a record of what you have used. While the platform is free, every account has full access with no caps.

Privacy and your data

The Labs run in your browser, so the work you build stays with you. See our Privacy Policy for the full detail on what we store and why.

Troubleshooting and FAQ

Quick answers to common questions.

A Lab is not loading or behaving oddly

First try a hard refresh (Ctrl or Cmd + Shift + R). The Labs use up-to-date browser features, so use a current version of Chrome, Edge, Firefox or Safari. If a tool still misbehaves, tell us which Lab and what you were doing.

My export or download did not appear

Check your browser download bar and your Downloads folder, and make sure pop-ups or downloads are not blocked for this site. If you copied output, paste it somewhere to confirm it captured.

How do I contact you?

Use the form on the homepage or request the free audit. We answer in business hours, South Africa time.

Still stuck?

If a guide did not cover it, reach out and a human will help.

Get a free audit Contact us